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The
Power of Communication:
How to Increase Your Personal and Professional
Effectiveness, 3rd Edition
| T349 |
20 CPEUs |
HARD COPY |
$149.95 |
|
| T349E |
20 CPEUs |
ELECTRONIC |
$139.95 |
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Do you have few misunderstandings, disagreements or fights? Do your
patients, employees, colleagues, spouse and children follow your instructions
virtually all of the time? Are you able to persuade people to do what
you want them to do even if they don't feel like it? Are people anxious
to follow you? In short, are you getting all you want at work and at
home? If your answer is "no" to at any of these, then this
activity is for you. In this fun and easy-to-read manual you will discover fail-safe strategies that will enable you to:
- eliminate barriers to effective communication.
- master the art of "reality testing."
- ask questions that lead to improved results.
- achieve win-win outcomes.
- discover how to consistently make the other person right.
- improve your ability to empathize with others.
- share information through disclosure and feedback.
- minimize cognitive distortions.
- develop charisma, social competence and people skills.
- master strategies to develop trust.
- build genuine relationships and intimacy.
- discover how you can avoid hurting other people's feelings.
- communicate congruently, authentically and effectively.
- improve your active and empathetic listening skills.
- influence and persuade others.
- take advantage of the benefits associated with asking questions.
- deal more effectively with "difficult people."
- achieve dramatic improvements in your personal and professional
effectiveness.
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To order an ADDITIONAL Reporting Form click below:
T349F |
20 CPEUs |
REPORTING FORM |
$70.00 |
 |
The
Power of Communication:
How to Increase Your Personal and Professional
Effectiveness, 3rd Edition
© 2024 Wolf Rinke Associates. All rights reserved for this self-directed accredited learning activity. Reproduction in whole or part without written permission, except for brief excerpts, is prohibited.
Goal and Objectives
GOAL
To provide you with powerful communication strategies that will enable you to increase your personal and professional effectiveness.
OBJECTIVES
As a result of studying and applying the concepts presented in this CPE activity you will be better able to:
- Recognize why people tend to be extremely poor communicators.
- Be aware that words do not have meanings.
- Take advantage of the power of verbal and non-verbal communication.
- Eliminate barriers to effective communication.
- Take advantage of "reality testing."
- Ask questions that lead to improved results.
- Avoid making fundamental attribution errors.
- Utilize "Adult" language.
- Accept total responsibility for the entire communication process.
- Listen actively.
- Express yourself in positive terms.
- Master the PIN Technique.
- Convey integrity at all times.
- Achieve more win-win outcomes.
- Discover how to consistently make the other person right.
- Assess your level of communication effectiveness.
- Make the other person glad that they communicated with you.
- Contrast different types of communication.
- Take advantage of the nine types of nonverbal communication.
- Contrast effective, efficient and power communication.
- Identify the linear, interactive, transactional and power communication models.
- Reduce various types of noise that interfere with communication effectiveness.
- Develop a "positive explanatory style."
- Improve your ability to empathize with others.
- Share information through disclosure and feedback.
- Minimize cognitive distortions.
- Develop charisma, social competence and people skills.
- Recognize the benefits of being honest.
- Let go of the past.
- Decrease dysfunctional ego needs.
- Assess your level of authenticity.
- Master strategies to develop trust.
- Build genuine relationships and intimacy.
- Master specific questions that will cause you to lie less often.
- Discover how you can avoid hurting other people's feelings.
- Communicate authentically.
- Be congruent.
- Assess your listening skills.
- Recognize that most people are extremely poor listeners.
- Eliminate external and internal factors that interfere with listening effectiveness.
- Reduce various forms of non-active listening and other listening "short-cuts.
- Recognize the seven benefits associated with listening actively.
- Enhance empathetic listening skills.
- Assess how well you are able to influence and persuade others.
- Take advantage of the law of liking.
- Apply the law of reciprocity.
- Take advantage of the law of commitment.
- Apply the law of scarcity.
- Take advantage of the law of expectations.
- Assess how well you are able to exploit the power of asking questions.
- Eliminate counterproductive behaviors generated by telling people what to do.
- Take advantage of the benefits associated with asking questions.
- Distinguish between various types of questions.
- Master the Socratic questioning technique.
- Promote self-discovery.
- Deal more effectively with "difficult people."
- Achieve dramatic improvements in your personal and professional effectiveness.
About the Author
Wolf J. Rinke, PhD, RDN is the president and founder of Wolf Rinke Associates, a company that has provided high-quality CPE programs to nutrition and dietetics practitioners since 1990.
Dr. Rinke earned a BS at Drexel University, an MS at Iowa State University, a PhD in Continuing and Vocational Education (Adult Ed) at the University of Wisconsin, and interned at Walter Reed Army Medical Center. He completed a CPE item writing workshop sponsored by the Commission on Dietetic Registration (CDR).
Dr. Rinke is a past Adjunct Associate Professor, Graduate School of Management & Technology at the University of Maryland, and a former Adjunct Faculty Member of the School of Continuing Studies at The Johns Hopkins University.
He has served as past president of the District of Columbia (DC) Dietetic Association and has been honored by the Academy of Nutrition and Dietetics with the Award for Excellence in the Practice of Management, the Outstanding Dietitian of the Year Award, and the Outstanding Service Award, in addition to delivering the Lenna Frances Cooper Lecture.
Dr. Rinke has served in numerous leadership roles at the Academy of Nutrition and Dietetics: Chair of the Scholarship Committee for Dietitians in Business and Communications; Chair of the Communication Committee, Honors Committee, and Licensure Panel and Ethical Practices Task Force for the Commission on Dietetic Registration; Chair of the Area Coordinating Committee and Chair for the Code of Ethics; Member of the Resource for Education Programs Committee; Member of the House of Delegates; and Member of the Board of Directors.
Dr. Rinke is the author of more than 500 articles, numerous CPE self-study programs, and several popular books including Make It a Winning Life: Success Strategies for Life, Love, and Business; Winning Management: 6 Fail-Safe Strategies for Building High-Performance Organizations; and Don’t Oil the Squeaky Wheel and 19 Other Contrarian Ways to Improve Your Leadership Effectiveness.
His popular CPE programs available at www.easyCPEcredits.com include:
- Beat the Blues: How to Manage Stress and Balance Your Life
- Win-Win Negotiation: Fail-Safe Strategies to Help You Get More of What You Want
- Time Management: How to Stretch the Time Rubber Band
- Knock’em Alive Presentation Skills: How to Make an Effective Presentation for 1 to 1,000
- Manage Electronic and Traditional Meetings and Correspondence More Effectively
- Delegation and Coaching: High Impact Strategies for Doing More with Less
- Develop a Positive Attitude: Live a Healthier and More Productive Life
- Goals—Your Road Map to Success
- High Impact Strategies for Achieving Peak Team Performance
- Manage Your Energy: Get More Done and Have More Fun
- Contrarian Leadership: 21 Strategies to Improve Your Leadership Effectiveness.
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