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What is included in each CPE program?

Who can use our CPE programs for their certification?

I'm an RD & CDE, can I use my program for both associations & how does that work then for my certificates?

Do you have electronic CPE programs, and if yes, how does the process work?

How can I use electronic self-study programs?

I didn't download the Free Ethics eProgram right away what do I do now? Is there a way I can still get it?

How do I open ePrograms with Kindle Fire?

How do I open ePrograms with IPad?

How do I get my CPE units for ePrograms?

How do I get my continuing education credits?

I submitted my CPE Reporting Form 5 days ago, usually I get my Certificate of Completion within 2-3 days, but I haven't gotten it yet. How can I check on when to expect it & what's the best way to submit my reporting form?

CBDM/DMA changed their process. Do I now report my credit/clock hours directly to them?

How long do you keep my information on file?

Can I share a self-study program with others?

When do the programs expire?

How fast will I get my order?

I have questions about the Professional Development Portfolio (PDP) process. Can you give me some tips?

I'm confused about what Learning Need Codes I can use?

What about the CPE Levels 1, 2 or 3?

CDR is transitioning/phasing in a new recertification process for RDs/RDNs & DTRs/NDTRs. Where can I find more information?

How long will it take the profession to transition from the current PDP with LNCs to the PDP with essential practice competencies and performance indicators (PIs)?

I'm confused about Performance Indicators?

Are your programs approved by the National Certfication Board for Diabetes Educatiors (NCBDE)?

Can I buy your self study programs without continuing education credits?

Can I return programs I don't want or don't need?


What is included in each CPE program?

Our hard copy CPE programs consist of a book & study guide or a manual. Each study guide or manual has Self Assessment Questions (a test), an Answer Key, Explanations to the Questions, and a Continued Professional Education Reporting Form that you will use to submit to us so that we can email (or mail) you your Certificate of Completion. Each program comes with everything needed for one person to complete the program.
If you wish to share your program see below.

Our electronic programs consist a manual which has Self Assessment Questions (a test), Answer Key, Explanations to the Questions, and instructions to submit your Continued Professional Education Reporting Form online so that we can email you your Certificate of Completion.
Electronic self-study programs are NOT shareable, NOT returnable and NOT transferable.
Only the person ordering will be able to receive a Certificate of Completion.

Who can use our CPE programs for their certification?

Registered Dietitians (RDs/RDNs) and Dietary Technicians Registered (DTRs/NDTRs)
Our programs are approved by the Commission on Dietetic Registration (CDR), the credentialing agency for the Academy of Nutrition and Dietetics (AND), formerly The American Dietetic Association (ADA).

Certified Dietary Managers (CDMs)
Our programs are approved by the Certifing Board for Dietary Managers (CBDM), the certifying board of the Association of Nutrition & Foodservice Professionals (ANFP), formerly Dietary Managers Association (DMA).

Certified Diabetes Educators (CDEs)
Many of our programs are accepted by the National Certfication Board for Diabetes Educators (NCBDE). See the link on the left side of every page to find those programs that are accepted by NCBDE. Continuing education activities must be applicable to diabetes and approved by a provider on the NCBDE List of Recognized Providers (www.ncbde.org). NCBDE does not approve continuing education directly. Wolf Rinke Associates (easyCPEcredits.com) is accredited/approved by the Commission on Dietetic Registration (CDR) which is on the list of NCBDE Recognized Providers & therefore the certificate you will receive which states its approved by CDR is accepted by NCBDE as long as it's on a diabetes related topic as well.

Others
Please check with your certification association or licensure board to see if they accept self-study programs which are approved/accredited by the Commission on Dietetic Registration (CDR).

I'm an RD & CDE, can I use my program for both associations & how does that work then for my certificates?

Yes, you can use the same program for both CDR & NCBDE as long as it is a course that is from our list of courses accepted by NCBDE, because ALL of our programs are approved by CDR.

IMPORTANT: You will receive 1 certificate only!!! The certificate you will receive will state it's approved by CDR & will have your CDR membership/association number on it only. See the paragraph above re:how the process works for CDE's. NCBDE does NOT approve continuing education directly, therefore, your certificate will NOT state it's approved by NCBDE, this they will NOT accept. NCBDE accepts courses that are approved by CDR & is on a Diabetes related topic, so your certificate you will be receiving stating it's approved by CDR will be the exact same certificate that will be accepted by NCBDE. Therefore for your NCBDE certificate you will just print a copy of the same CDR certificate & write your CDE member # on there as well, so it will show both of your association member numbers.

Do you have electronic CPE programs, and if yes, how does the process work?

Yes. We have many ELECTRONIC (ePrograms) available. Click here to go to the list of ePrograms.
VERY IMPORTANT re: ePrograms:
1) You MUST download it immediately from the Order Confirmation page upon completing your order.
2) Save your Emailed Confirmation Receipt
until you have turned in your reporting form to us.
3) Electronic self-study programs are NOT shareable, NOT returnable and NOT transferable. Only the person ordering will be able to receive a Certificate of Completion

If you didn't download the program immediately, as a back up you have 30 days to download it from your emailed receipt so SAVE that EMAILED receipt.
The emailed receipt is also important to save because it provides you with your Course Registration #, which is your Order # (See Subject line) which you will need in order to submit your Reporting Form to us on our webstite so you can obtain your CPE credits & get your certificate of completion. This # is used only for ePrograms, not hard copy programs.
Once you complete your order you will have an opportunity to download your eProgram from the Order Confirmation or from the email receipt that you will receive. Click on the title of the course and save the eProgram file to your computer. You must use a compter to download the file, NOT a mobile device. Pay attention to where this file is being saved so that you can find it. Many computers have a "Downloads" folder so check there if you can't find your eProgram. You have 30 days to download your eProgram and save it to your computer. You will need to have a pdf reader such as Acrobat Reader installed on your computer to open and save this file. We recommend that you test your computer before ordering an eProgram. Click here to open a pdf file.

How can I use electronic self-study programs?

Once you complete your order download your eProgram from the Order Confirmation or from the receipt that you will receive by email. Click on the title of the course and save the eProgram file to your computer. Pay attention to where this file is being saved so that you can find it. Many computers have a "Downloads" folder so check there if you can't find your eProgram.You have 30 days to download this program and save it to your computer. You will need to have Acrobat Reader installed on your computer to open and save this file. If you don't have Adobe Acrobat Reader click on http://www.adobe.com/products/reader.html to download it to your computer.

Once you complete your eProgram go to our website http://www.easycpecredits.com to submit your Continuing Professional Education Reporting Form. You must do this before your eProgram expires (one year from the date of your purchase). Click on the link "Submit CPE Reporting Form," In the "Course Registration Number" field enter the Order Number from the confirmation you received via email when you placed your order. You will find that number in the email confirmation you received when you purchased your program. Fill out the rest of the information on this form and click the submit button at the bottom of the form...it's that simple. You will get an immediate confirmation that we received your form and your certificate will be emailed to you within 2-5 days to the email address you provided on the reporting form.

I didn't download the Free Ethics eProgram right away what do I do now? Is there a way I can still get it?

You can download the FREE Ethics eProgram as often as you like. Please follow instructions in the program to submit your reporting form in order to get a Certificate of Completion. This program is electronic only and is not available as Hard Copy.

How do I open e-Programs with Kindle Fire?

The Kindle Fire does NOT support pdf files. But you can get a FREE adobe reader app https://acrobat.adobe.com/us/en/products/mobile-app.html. Then, using your PC, you can upload the eProgram to your acrobat account, and then you will be able to view it on your Kindle Fire.

How do I open e-Programs with IPad?

If your IPad doesn't let you download the eProgram from your receipt, please open and save the emailed receipt to a computer (NOT a mobile device) on which you have Acrobat Reader installed. From that computer go to the receipt, click on the title of the eProgram and download & save it as a pdf file to your computer. (Be sure to remember where you saved it.) Next send yourself an email and attach the pdf/eProgram you downloaded & saved. Now you will be able to read this attachment on your IPad.

How do I get my continuing education credits?

It's fast and easy to get your Continuing Professional Education Units (or clock hours) with our method:

  1. Read or listen.

  2. Answer the questions provided in the manual or study guide.

  3. Check your answers using the answer key that is provided in the manual or study guide and calculate your score.

  4. Submit on line, by fax or by mail your Continuing Professional Education Reporting Form to us.

  5. We will email you a certificate of completion. RDs/RDNs and DTRs/NDTRs must submit the Learning Log to CDR. More info. You will also need to report to your licensure board, if applicable.

    CDMs must submit their own credits at www.ANFPonline.org or mail or fax them to ANFP/CBDM.

I submitted my CPE Reporting Form 5 days ago, usually I get my Certificate of Completion within 2-3 days, but I haven't gotten it yet? How can I check on when to expect it & what's the best way to submit my form?

After you have successfully completed your CPE program go to www.easyCPEcredits.com and click on Submit Reporting Form. Now input the title of the course, your Course Registration #, your answers, and your personal information, it's that easy. NOTE: this is the BEST way to submit your Reporting Form, because faxes can be difficult to read and snail mail tends to be slow. Also, this way you will receive an automated confirmation receipt.

If you prefer you can fax your Reporting Form to us @ (410) 531-9282, or snail mail it to Wolf Rinke Associates, Inc., 13621 Gilbride Lane, Clarksville, MD 21029, or can scan it, and email it to us at cpesupport@wolfrinke.com.

Once we receive your CPE Reporting Form we will email you a Certificate of Completion within 2-5 business days.
It will come from cpesupport@wolfrinke.com, so be sure NOT to delete this email.

To ensure that our emails are delivered to your inbox (instead of your junk/spam folder) please add cpesupport@wolfrinke.com to your Address Book or Safe List of allowed email senders. Also, be sure to allow attachments from this email address.

When checking your emails to see if you have gotten your certificate please check from the day you submitted it (yes, occasionally we are that fast) plus four business days from that date. If you don't see it within five days, check your spam or junk folder for those dates. If you still don't see the Certificate, send an Email to cpesupport@wolfrinke.com and provide us with the following: your name, the Course Registration #, and the date and method you sent your form to us ( website, fax, or mail). If you submitted your Reporting Form on our website please provide us the confirmation email receipt you received right after you submitted your form to us. We will look into what happened and re-email your certificate.

If you faxed your Reporting Form to us and it's been more than five days that you haven't received your certificate, please re-fax it or submit your reporting form on our website. When faxing be sure to use blue or black ink and PRINT VERY CLEARLY. Pencil or red ink typically does NOT transmit over fax, and if we can't read your email address we can't email you a Certificate.

If you mailed the Reporting Form, allow 5-7 business days to receive your Certificate. If it's been more than 7 days, resubmit your Reporting Form online or send us an email with the information so we can follow up. Keep in mind that there is no need to use the mail for submitting your CPE Reporting Form! Online is much faster!

Also if you'd like us to mail you your certificate instead of emailing it then write "Please Mail" in the "email" line on the Reporting Form.

CBDM/DMA changed their process. Do I now report my credit/clock hours directly to them?

Yes. We used to submit your credit/clock hours for you, however, CBDM has changed this and they now require you to submit your own hours at www.ANFPonline.org or mail or fax them to ANFP/CBDM.

How long do you keep my information on file?

We will keep your records in our computer for 7 years. You can email or call us to check on your credits or to find out which programs you have done in the past.

Can I share a self-study program with others?

Yes, except electronic programs cannot be shared! To take advantage of our Share with a Friend and SAVE program, purchase one complete self-study program plus extra reporting forms for each additional person you wish to share with. The cost for sharing is listed under the program description. Each person will get the full number of credits, and there is no limit on the number of people who can share a program, however everyone must complete the program by the date stamped in the program. If you wish to order additional reporting forms after you have purchased the program you must provide us with the program registration number and the "Complete by" date from the original program. This information, which can be found on the first page of the manual or study guide, must be provided when placing the order. The Reporting Form(s), with new course registration number(s), will be mailed.

How fast will I get my order?

We will process your order the next business day and ship it by Priority Mail. Your order should reach you in 3-5 business days. Faster service is available for an additional shipping charge.

When do the programs expire?

Our programs are approved for one year from date of purchase. All programs are stamped with a "Complete by" date.

I have questions about the Professional Development Portfolio (PDP) process. Can you give me some tips?

First of all CDR is in the process of transitioning from the current PDP process with Leaning Need Codes (LNCs) to the PDP with Essential Practice Competencies (EPCs) and Performance Indicators (PIs). If you are on the current PDP with LNCs read on. If you are on the PDP with essential practice competencies (EPCs) and performance indicators (PIs) click here.


For Both Systems Your Learning Plan must be approved by CDR no later than 120 days after the date of your certificate for completing a self-study program.

PDP process with Leaning Need Codes (LNCs)

CDR's recertification process is called the Professional Development Portfolio (PDP) process. For those of us who are still on the PDP process with Leaning Need Codes (LNCs) there are basically five steps:

Step 1. Self-Reflection
Reflect on your professional interests, and identify your short and long-term goals that are dietetic related. What's important is that the goals you identify will drive all of your learning activities. That's why we suggest that you make your goals as broad as possible so that you have lots of flexibility for the other steps.
If you don't have a clue where or how to get started, look at the "Learning Needs Assessment" yellow forms (Step 2) and see what interests you. Anything on this form is by definition dietetic related.
Better yet if you can align your goal with one of the first headings in each of the nine learning need categories (LNCs that end in 000) from the Learning Needs Assessment (Step 2) then you can do any of the learning needs identified under that broad heading and still be in compliance with the system. By the way you can have as few as one goal or as many as you want. Keep these forms in your own file.

Step 2. Assess your learning needs
These forms may seem overwhelming until you realize that you only need to complete those items that relate to the goal(s) you established in Step 1.
For example, let's say that in Step 1 you established your goal, as "I want to improve my professional skills." You fill out only those "Learning Need Codes" that relate to your goal, which may include Codes: 1000--Professional skills; 1010--Career planning, job search, goal setting; and 1120--Time and stress management, life balance. Keep these forms in your own file.

3. Develop your learning plan
This is the form you will be forwarding to CDR and if you want to make substantial changes to your plan you have to notify CDR. That's why I suggest you keep your goals broad (i.e. pick codes that end in 000) so you have wiggle room.
For example in the "Goal" section you fill in: "I want to improve my professional skills." In the "Learning Need" section you put "Professional skills" fill in Code 1000.
You may add additional codes if you desire such as 1010--Career planning, job search, goal setting; and 1120--Time and stress management, life balance. However, any of the codes listed in the 1000 category will satisfy your 1000 learning need code.
For "Approved Types of Continuing Professional Education (CPE) Activity," you go to www.easyCPEcredits.com and note that our program C256 "Goals: Your Road Map to Success" is appropriate for Codes 1000, 1010, 1110, 1120.
You can use programs of any level for every Level (1, 2 or 3).
You mark the "Pre-approved Self-study--720 Printed" section of the green form.

You complete Step 3 by coming up with 75 CPEUs if you are an RD or 50 CPEUs if you are a DTR. All must be related to your goals.
You can do this online at www.cdrnet.org or you can also mail it in to CDR and keep one copy in your binder.
Remember, your Learning Plan must be approved by CDR no later than 120 days after the date of your certificate for completing a self-study program. Programs which have certificates dated prior to the 120 days will not be accepted by CDR.
For example: Your certificate for a completed program is dated 4/15/2016, your Learning Plan must be approved before 8/14/2016. If your certificate is dated 4/15/2016 and your Learning Plan is approved on 9/14/2016 your CPEUs will not be accepted by CDR.

Step 4. Maintain your Learning Activities Log
CDR would like you to complete this log as you complete your CPEUs. For the programs that you do with us we will make your life much easier. First of all we will send you a Certificate of Completion for every program you complete with us which you should keep on file. In addition, as a value added service, we will track your credits for you. If you do programs with us all you do is contact us before the end of your five year period and we will send you a summary report that you can use to complete this report.
Once you have all your credits completed (75 RDs, 50 DTRs) you can complete Step 4 online at www.cdrnet.org, or if you prefer you can mail your completed forms to CDR and keep a copy for your file. Be sure to submit Step 4 only after all your credits have been completed. CDR does not accept partial submissions. You are almost done.

5. Learning plan evaluation
Complete this form to help you start planning for your next five-year cycle. Keep this form in your own file. That's all there is to it!

By the way it is important that you keep your forms in one place. I suggest that you keep it in the nice binder CDR has sent you. That way if you are audited you will have everything together.

If you need an official answer to you questions call CDR at 1-800-877-1600 xt. 5500 or go to http://www.cdrnet.org. and look for most frequently asked questions about the Professional Development Portfolio (PDP) Process.

Q: Do I have to complete a certain number of credits per year?

A: No, not for CDR. For CDR you must complete 75 CPEUs/5 years if you are an RD and 50 CPEUs/5 years if you are a DTR. As far is CDR is concerned you can complete all of your requirements in the first or the last year. However you may have additional requirements if you are licensed. Check with your state licensure board.

Q: Who will track my completed CPEUs?

A: You will have to do that. Or you can do your programs with us and we will, as a value added service, track your credits for you. However you still have to submit to CDR the completed Learning Activities Log (Step 4), which you can do on-line at www.cdrnet.org or if you prefer you can mail it to them.

Q: How do I know what learning activity fits with my learning needs?

A: Each one of our programs listed at www.easyCPEcredits.com specifies the LNCs that apply to that specific program. For example our program C256 "Goals: Your Road Map to Success" is appropriate for Codes 1000, 1010, 1110, 1120. You can use programs of any level for every Level (1, 2 or 3) that you specified in your Portfolio.

Q: How can I find a self-study program that is approved for a specific learning need code?

A: You can put the LNC # into the search field at www.easyCPEcredits.com and it will list all programs that are approved for that LNC. For example if you put 1000 into the search field 29 different programs will be listed.

Q: Can I change my learning plan?

A: Yes. However you must notify CDR of the change. To avoid doing that, we suggest that you make your learning goals broad enough to accommodate a wide variety of activities. (Pick learning codes that end in 000.)

Q: Can I meet all of my CPE requirements by doing self-study programs?

A: Yes, as far as CDR is concerned. In fact if you do them all with us, you don't have to track your completed programs. We will, as a value added service, track your credits for you. However you may have different requirements if you are licensed. Check with your state licensure board.

Q: How many learning goals do I need to submit to CDR?
A: At least two (ethics plus one other) or as many as you like. Keep in mind that fewer goals are easier to manage.

Q: How many learning need codes do I need to specify for each goal?
A: As few or as many as you like. To keep the process simple you may want to specify only the first Learning Need Code in each category. For example, if the category of "Laboratory Test - 3060" meets one of your learning goals, you may want to specify Learning Need Code 3000- Nutrition Assessment instead, since it covers 3060 and nine other codes 3010 to 3100.

Q: I'm still confused and have a few more questions?

A: If you have additional questions it may be best to contact CDR directly at 1-800-877-1600 or go to www.cdrnet.org.

I'm confused about what Learning Need Codes I can use?

For each of our CPE programs we have listed SUGGESTED learning need codes to help you complete your Learning Plan and the Learning Activities Log, plus we list these codes on your certificate. However, you may use other LNCs if you feel that they are relevant to your Learning Plan activity. Per CDR you may use ANY LNC as long as it relates to your Learning Plan.

What about the CPE Levels 1, 2 or 3?

This is primarily a tool for you to use in evaluating your knowledge. You can use any programs for any Level (1, 2 or 3) you specified in your Step 3: Learning Plan.

CDR is transitioning/phasing in a new recertification process for RDs/RDNs & DTRs/NDTRs. Where can find out more information?

The Professional Development Portfolio (PDP) with Essential Practice Competencies and Performance Indicators (PIs)

To better understand the current changes to the PDP go to https://www.cdrnet.org/pdp/professional-development-portfolio-guide.
For helpful resources about the new competency-based PDP process go to https://www.cdrnet.org/competencies.
For the PDP with Essential Practice Competencies information for practitioners go to https://www.cdrnet.org/competencies-for-practitioners.
For frequently asked questions regarding the competency based PDP go to https://admin.cdrnet.org/vault/2459/web/files/Competencies%20FAQ%201015.pdf.
If you still have questions, email CDR at cdr@eatright.org or at competencies@eatright.org or phone them at 1-877-1600 ext. 5500.

How long will it take the profession to transition from the current PDP with LNC to the PDP with essential practice competencies (EPCs) and performance indicators (PIs) ?

There will be a phased implementation of the essential practice competencies. All practitioners are on a 5-year recertification cycle. The only exception to this rule is for newly credentialed RDNs and NDTRs who have slightly more than 5 years until their first recertification cycle after passing their registration exam. The first group to use the essential practice competencies in the PDP will be new RDNs and NDTRs credentialed June 2, 2015- May 31, 2016, and practitioners recertifying June 1, 2016-May 31, 2021. The last group to transition to essential practice competencies will be new RDNs or NDTRs credentialed June 2, 2019-May 31, 2020, and practitioners recertifying June 1, 2020-May 31, 2025. Annually thereafter, all newly credentialed practitioners and those recertifying will begin including essential practice competencies in the PDP. Click here for more information about PDP.

Summary: Those RD's that just completed their 5 yr. cycle 5/31/2016 will then be in the first group that are needing to follow the new process. Here are how the dates work with the 5 year cycles that will be transitioning to needing to follow the new process.

1st Group 6/1/2016-----5/31/2021 (YES-Need to meet EPCs & PIs by end of 5 yr. cycle 5/31/2021)

2nd Group 6/1/2017----5/31/2022 (Yes Need to meet EPCs & PIs by end of 5 yr. cycle 5/31/2022)

3nd Group 6/1/2018----5/31/2023 (Yes Need to meet EPCs & PIs by end of 5 yr. cycle 5/31/2023)

2nd Group 6/1/2019----5/31/2024 (Yes Need to meet EPCs & PIs by end of 5 yr. cycle 5/31/2024)

5th Group 6/1/2020----5/31/2025 (Yes Need to meet EPCs & PIs by end of 5 yr. cycle 5/31/2025)

I'm confused about Performance Indicators?

CDR is transitioning from a knowledge-based to a competency-based Professional Development Portfolio process. Click here for information and implementation schedule.

Q: I wanted to do one of your CPE programs but the Performance Indicators you have listed for that program do not match the ones I have in my learning plan. Can I use them anyway?
A: Yes. According to CDR: “The performance indicators [PI’s] are working the same way as Learning Need Codes. Practitioners do not have to use the suggested PI’s. If they feel they have something in their Learning Plan that relates to the activity, but is not a suggestion by the provider, they may still use it.”

Q:Why are these PI numbers listed on my certificate, I'm pretty sure I don't need them?
A:You may not need them now, so just ignore them if you are not needing them at this time. Currently, they are only necessary for a select few, see the chart above.

If you still have questions about the new recertification process, email CDR at cdr@eatright.org or at competencies@eatright.org or phone them at 1-877-1600 ext. 5500.

Are your programs accepted by the National Certfication Board for Diabetes Educators (NCBDE)?

Many of our programs are accepted by the National Certfication Board for Diabetes Educators (NCBDE). See the link on the left side of every page to find those programs that are accepted by NCBDE. Continuing education activities must be applicable to diabetes and approved by a provider on the NCBDE List of Recognized Providers (www.ncbde.org). NCBDE does not approve continuing education directly. Wolf Rinke Associates (easyCPEcredits.com) is accredited/approved by the Commission on Dietetic Registration (CDR) which is on the list of NCBDE Recognized Providers & therefore the certificate you will receive which states its approved by CDR is accepted by NCBDE as long as it's on a diabetes related topic as well.

Can I buy your home study programs without the continuing education credits?

Yes. If you don't need the CPEUs but would like the information, you can purchase our self-study programs without the CPEU's. Just subtract the amount shown for Share with a Friend and Save. Please call our office to place your order.

Can I return programs I don't want or don't need?

Please report any missing items within two weeks. Returns must be made within 90 days of date of purchase. Items must be in resalable condition. You will be refunded the amount you paid less shipping charges. NO REFUNDS for programs that have been completed and a reporting form has been submitted.


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