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Vol. 2 No. 9, September 2010 Copyright 2010 by Wolf
J. Rinke
Feel free to forward this eNewsletter to other Nutrition Professionals.
To get your own FREE subscription click above.
1. NEW CPE--HOT OFF THE PRESS
2. NUTRITION NEWS YOU CAN USE
3. HOW TO DEAL WITH DIFFICULT PEOPLE-PART I
4. HEAR WOLF "HOWL"--I MEAN SPEAK
5. WOULD YOU LIKE TO BE "COACHED" BY ME?
6. HUMOR BREAK
7. ABOUT THE EDITOR
8. PRIVACY STATEMENT AND SUBSCRIPTION INFORMATION
INSIGHT BREAK
You can't control other people. Let's face it most of us have lots of
trouble controlling ourselves.
-Wolf J. Rinke
1. NEW CPE--HOT OFF THE PRESS
Delegation and Coaching: High Impact Strategies for Doing More With
Less
Wolf J. Rinke, PhD, RD, CSP, C209, 15 CPEUs, $119.95
During these tough times virtually all of us have a need to do more
with less? And the only way you will accomplish that is to "multiply"
yourself. This brand new cutting edge manual will help you master highly
effective empowerment strategies including how to:
give your power away without losing control
build trust and improve morale
increase cooperation
tailor the level of delegation to the individual and the situation
master an easy-to-use six step delegation process
prevent reverse delegation
practice the eight habits of highly effective coaches
apply a highly effective coaching process that promotes self-discovery
build an effective rewards and recognition program
eliminate and/or reduce dysfunctional conflict behaviors
resolve conflicts
deal more effectively with "difficult" people
achieve lasting behavior changes
leverage yourself so you can achieve more with less.
Suggested Learning Need Codes: 1000, 1070, 1110, 1120, 1130, 6000, 6010,
6020, 6070, 6080, 7000, 7020, 7090, 7150, 7190, 7200. Additional details
http://www.wolfrinke.com/CEFILES/cemgt.html#C209
2. NUTRITION NEWS YOU CAN USE
BREASTFEEDING REDUCES THE RISK OF INFECTIOUS DISEASES IN INFANCY
Most nutrition professionals are fully aware of the many important reasons
to breast feed as long as possible. But how long is long enough? New
research from the Netherlands looked at data from more than 4000 infants.
Findings revealed that babies who were exclusively breastfed for at
least four months reduced the risk of respiratory and gastrointestinal
tract infection by an average of 45%. Six months provided even more
protection, lowering the infection rates an average of 65% below the
rates of formula fed babies.
ACTION STEPS:
Encourage your clients to breast feed as long as possible. For additional
information read Nutrition for Pregnancy and Lactation, 3rd ed. (C181,
12 CPEUs) and Nutrition for Infants and Young Children, 4th ed. (C190,
12 CPEUs).
Source: L. Duijts, et al. Prolonged and Exclusive Breastfeeding Reduces
the Risk of Infectious Diseases in Infancy, Pediatrics, doi:10.1542/peds.2008
3256, http://pediatrics.aappublications.org/cgi/content/abstract/peds.2008-3256v1,
accessed 8/25/10.
3. HOW TO DEAL WITH DIFFICULT PEOPLE-PART I
By Wolf J. Rinke, PhD, RD, CSP
Managing people who desire to grow and succeed faster is usually fairly
painless. But what about those team members who are just not performing
at an acceptable level? Or how about those friends and colleagues who
drive you nuts? (Hopefully that does not apply to the loved ones in
your life!) That can often be a huge challenge and cause you a great
deal of difficulty and stress. But don't despair; there are specific
steps you can take to deal more effectively with these kinds of people.
Master the Most Powerful Stress Control System of All Time
To get started you must learn how to deal more effectively with your
emotions by mastering what I consider the most powerful stress or conflict
control system of all time. It's very simple-only three steps, but if
you can master it, your ability to deal with all types of stress and
conflict, not just difficult people, will be significantly enhanced.
Here they are:
1. Change the Changeable
Don't like something? Change it! Don't fret, complain, or whine…just
do it! I just don't know how to say it any other way. Remember, you
don't have to do anything you don't want to do. Alright, you caught
me; there is one thing you have to do-die. No choice-not yet. Everything
else is a choice. And no matter how badly other people behave you always
are able to control your response to their behavior. Notice I said you
can control your response, but you cannot control them or their behavior,
so don't even try!
2. Remove Yourself from the Unacceptable
Find something unacceptable? Get out of the way. Sitting with someone
who is bitching and griping? Get up and sit somewhere else. Working
for a toxic boss? Start shopping for a new one. About to be sucked into
another conversation with an employee who is always complaining about
his team members? Tell him you are busy and you prefer that he talk
to the other party directly instead of coming to you. Whatever you do,
just do it without fretting, whining…I know you're catching on!
3. Accept the Unchangeable
There are lots of things beyond your control. Your parents. No matter
how much you would like them to be different, they won't be. So love
them the way they are, not the way they ought to be. (By the way, that
is a great prescription for getting along with all people!)
Bad weather? Get a grip, deal with it. Learn to associate any type of
bad weather with prior positive events in your life. For example, when
it is rainy, misty, or foggy, I've taught myself to think back to my
days in Germany. When it is freezing cold, I think of cuddling in front
of a toasty warm roaring fireplace with Superwoman.
Difficult people? Accept that some people like to be miserable. Just
don't try to take it away from them. (I hope you are smiling. Otherwise
you are taking things much too seriously.) On a more somber note, some
people are just difficult. Accept it and minimize the time you spend
with them, make sure you do not place them in customer-sensitive positions,
and do your best to get them out of your organization as soon as possible.
Ten Ways to Deal with Difficult People
After you have mastered these three biggies, let's take a look at ten
other specific strategies:
1. Change your response to the other person
As I said above, this is all you have the power to change. For example,
don't feel you need to accept abusive behavior. You can use assertive
communication strategies to draw boundaries when the other person chooses
to treat you in an unacceptable way. And whatever you do, don't attempt
to change the other person; you will only get into a power struggle,
cause defensiveness, invite criticism, or otherwise make things worse.
And it makes you a more difficult person to deal with.
2. Manage your perceptions
Remember that most relationship difficulties are due to a dynamic between
two people rather than one person being "bad." In other words
it takes two to tango. This is one thing that has been driven home to
me time and time again as a result of my coaching and consulting activities.
I listen to one person and they tell me in excruciating detail how badly
someone else has behaved. In fact, because of their vivid descriptions
I'm often tempted to take their word for it. Until …wait for it
… I talk to the other person, and then I find out that their reality
is diametrically opposite of the other party, and by the way equally
as convincing. In other words, there is no reality, there are only perceptions,
and we all create our own. (That's important, please read it again!)
The fastest way to begin to no longer perceive that person as "difficult"
is to look for what she is doing right. And then let her know about
that. In other words look for the positive aspects in others, especially
when dealing with family and loved ones, and focus on them. The neat
part of this is that over the long run we all tend to find what we are
looking for. And before you know it the other person will feel more
appreciated, and you will likely begin to develop a more positive relationship.
Another way to manage your perceptions is to attempt to see things through
their eyes by putting yourself in their position and considering that
you may have hurt their feelings. This understanding may help revise
your perception and develop compassion for the other person. If these
first two strategies don't work for you, go on to the others that follow
in the next issue of this eNewsletter.
You may also wish to read my latest CPE program Delegation and Coaching:
High Impact Strategies for Doing More with Less, (C209) approved for
15 CPEUs, from which this article was extracted http://www.wolfrinke.com/CEFILES/cemgt.html#C209.
4. HEAR WOLF "HOWL"--I MEAN SPEAK
This full day seminar maybe open to you if your company/organization
is a member of the Institute of Management Studies (IMS). Contact the
chairperson for specifics.
Sep. 14, 2010. Philadelphia, PA. "Increasing Your Personal Leadership
Effectiveness." Contact: Joe Paesani, joe_paesani@verizon.net
Recommend me to the meeting planner of your upcoming state or local
dietetic association and I will help make your next meeting a "howling
success." As a way of giving back, I speak to ADA groups at significantly
reduced rates.
5. WOULD YOU LIKE TO BE "COACHED" BY ME?
Now you can--right in the comfort of your own office or home. I've partnered
with AthenaOnline.com to bring you 54 high-impact video mini-lessons
that will help you achieve dramatic improvements in performance and
productivity. Topics range from "Leadership in Tough Times"
to "Advancing your Career." Each video mini-lesson is about
2 -7 minutes long. To get started go to http://wolfrinke.com/mgttraining.html.
6. HUMOR BREAK
Employees' excuses for not coming to work:
"If it's all the same to you I won't be coming to work. The 'voices'
told me to clean my guns today."
"When I got up this morning I took two Ex-Lax in addition to my
Prozac. I can't get off the john, but I sure feel good about it."
"The dog ate my car keys. We're going to need to hitchhike to the
vet."
7. ABOUT THE EDITOR
Dr. Wolf J. Rinke, RD, CSP is the president of Wolf Rinke Associates--an
accredited provider of easy to use CPE home study programs for nutrition
professionals since 1990 available at www.easyCPEcredits.com. He is
also a highly effective management consultant and executive coach who
specializes in building peak performance organizations, teams and individuals,
and an author of numerous CPE home study courses, audio/video programs
as well as several best selling management, leadership and self-development
books including Make it a Winning Life--Success Strategies for Life,
Love and Business. In addition he is an internationally recognized keynote
speaker and seminar leader who delivers customized presentations that
combine story telling, humor and motivation with specific "how
to" action strategies that participants can apply immediately to
improve their personal and professional lives. Preview a demo at www.WolfRinke.com
or call 800-828-9653. If you have questions, or would like him to address
a specific issue or topic please e-mail him at WolfRinke@aol.com.
8. PRIVACY STATEMENT AND SUBSCRIPTION INFORMATION
We will not make your name or e-mail address available to anyone. Period!
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